US LBM Credit Associate

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

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A Brief Overview
The US LBM Credit Associate is responsible for the credit collection process, managing credit applications, ensuring timely and accurate processing of payments, mitigating credit risks, and maintaining positive relationships with customers. 

What you will do

• Perform routine clerical support in support of local credit team.
• Assist with local lien processes and procedures.
• Gathering and inputting job information into systems.
• Assist AR customers questions / issues.
• Prepare periodic reports on AR and past due status.
• Complete and document collection calls.
• Escalate AR issues as appropriate.
• Adheres to Company’s commitment to workplace safety.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adheres to Company’s commitment to workplace safety.

Education Qualifications

• High School or GED required.

Experience Qualifications

• 1-2 years of experience with credit collections or similar.

Skills and Abilities

• MS Office experience required.
• Knowledge of collections and lien holder laws preferred.
• Ability to work on highly sensitive information and maintain confidentiality.

Competencies

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions
• Accountability – holding self and others accountable to meet commitments.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Decision Quality – Making good and timely decisions that keep the organization moving forward
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives

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US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.